Shipping & Returns


Our standard shipping is £3.10 which is sent 2nd class Royal Mail .


If you require quantity postage please contact us

Return & Exchange Policy

Returns of products purchased from Refill Eco Shop are accepted as follows:

  • Any broken or faulty items will be replaced if we are notified within 7 days of receipt.

  • Please email us a photograph and full description to order your replacement.

  • If you are unhappy with your purchase and simply wish to return it, you may return an unopened, completely undamaged product within 30 days of purchase to receive a full refund.

  • Upon receipt of your unopened, undamaged product, The Eco Shop will issue a full refund minus postage costs.

  • The Eco Shop are not liable for return postage costs.

  • Please contact us to arrange returns.